


Service Management | COMING SOON
Service Management connects related requests and workflows into a unified record, giving staff one view of every account — status, history, and what needs to happen next.

CAPABILITY PREVIEW
Preview the upcoming toolset designed to connect related workflows and manage complex government programs.
Consolidate data across workflows into a single, comprehensive record for each individual, business, or organization to view submissions, statuses, and history together in one place.
Easily define service types, fields, workflows, and permissions to match your programs to adapt without long development cycles.
Maintain immutable records, full event histories, and permission-controlled access to satisfy strict regulatory compliance.
Connect related workflows across different departments, service providers, and agencies to coordinate large-scale programs effectively.
Set and monitor service-level agreements. The system will trigger escalation workflows automatically when deadlines approach.
Give constituents a secure way to check the status of their submissions and stay informed as their requests move through the process.
EARLY ACCESS CAPTURE
Service Management launches in late 2026. Join the early access list to receive product updates, preview beta features, and secure priority onboarding.
Schedule a demonstration to see how the SimpliGov platform could automate your agency's workflow.