Applications & Intake
Stop losing applicants to a form they couldn't finish.
Guided intake that catches missing information up front, so nothing comes back incomplete.
TRANSFORM YOUR ORGANIZATION
Run applications like an organization built to serve, not just process paperwork.
Reach more residents and help them complete what they start.
Accessible, mobile-friendly forms in any language make it easier for every qualified resident to apply — reducing the abandoned applications, phone calls, and in-person visits that happen when a form is too hard to complete.
Reduce the incomplete submissions that slow your team down.
Clearer forms mean fewer gaps on submission. When something is missing, only that piece goes back to the applicant — not the whole application. Less chasing, faster processing.
Get every submission to the right reviewer without manual triage.
Routing happens automatically based on how the applicant answered. No manual sorting, no triage reviewer, no handoff errors.
SEE IT IN ACTION
Watch intake run itself.
Take a self-guided walkthrough to see how SimpliGov handles applications and intake across a real agency workflow.
CUSTOMER SUCCESS
Real impact. Proven results.
MBTA rolled out a new program to 19 cities in under three months.
A smart application asks the right questions up front, routes itself to the correct municipality by zip code, and needs zero custom integrations per city. The program processed over 4,000 applications in its first three months with a 3% denial rate.
Make your intake and application
process better for everyone
See how the workflows you're running by hand right now can run themselves.